Aurora Bay Resort Marsa Alam

I'm currently on vacation with my family, and the hotel is quite nice. The atmosphere is fantastic, and the beach is wonderful, especially with its sandy shore and a free snorkeling area. The food is decent, though it could use more variety; however, it tastes great. **Location:** Amazing. **Hospitality:** Exceptional, particularly from Mr. Ahmed (Hotel Manager). A special thanks to the staff, especially Mr. Haikal from the food and beverage team also the animation team is very friendly and professional. The rooms in groups other than luxury groups 1 and 2 are adequate, but they could be improved with better lighting and larger TVs. **Conclusion:** We have thoroughly enjoyed our stay and hope to return many times!

The stay was amazing and the restaurant food was awesome especially chef Ziad Ali who does the pasta. Also Mr. Sayed Hamada in the reception is one of the best staff in the hotel with his continuous smile and warm welcoming. Also the housekeeping was very good especially Ahmed. When a problem happened in the hotel with an electricity shutdown, the hotel general manager Mr. Ahmed Eraky intervened to solve the issue immediately. Also the man who helps in organizing the way from the hotel to the sea on the other side of the road was very helpful and did his job greatly.

My recent stay at Aurora Bay Resort Marsa Alam was absolutely exceptional, and I can't recommend it enough! From the moment we arrived, we were met with the most wonderful staff. The reception guys, in particular, were incredibly helpful, supportive, and super friendly, making the check-in and out process a breeze. They truly went above and beyond to ensure we had a great experience. The hotel's facilities are super amazing. The pool area is fantastic, and the beach is simply beautiful, offering a perfect place to relax and enjoy the stunning views. Everything was impeccably clean and well-maintained. The entire team made our stay truly memorable. This is a must-visit hotel if you are looking for a relaxing getaway with outstanding service!

Food Quality: The food is excellent, especially the pastries and pizza. The chef responsible is one of the best in Marsa Alam. The pasta chef is also outstanding. Pool Service: Hesham, the staff member at the pool, is very polite and provides excellent service. Security: The security staff are cooperative and deserve appreciation. Management: The hotel manager and the executive chef are doing a great job and deserve recognition. Bar Service: Good overall – rated 7/10. Reception: Acceptable service – rated 7/10. Facility Notes: Rooms: Air conditioning works but is not at the best performance level. Beach: The beach is rocky and suitable only for snorkeling. However, there are sandy beaches nearby that are more suitable for swimming and snorkeling.

My stay at the hotel was an absolute delight, exceeding all expectations and leaving me with a truly beautiful and heartfelt experience, From the moment we arrived, we were enveloped in an atmosphere of warmth and hospitality. We especially want to express our sincere gratitude to Mr. Mohamed helal, whose kindness and helpfulness significantly enhanced our stay. His genuine care and willingness to assist with every request made us feel truly valued and welcomed. It is individuals like Mr. Mohamed who elevate a good hotel to an exceptional one, and we are deeply thankful for his contributions to our memorable visit.